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Legal Notice

This website is published by:
L'Artisan du Vitrail - 19 rue Saint-Gaucher, 26200 Montélimar - FRANCE
Phone: 09 51 14 14 20


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Site host:
OVH - SAS with capital of 500 k € RCS Roubaix - Tourcoing 424 761 419 00011 - Code APE 721Z - VAT number: FR 22-424-761-419-00011
Headquarters: 140 Quai du Sartel - 59100 Roubaix

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Director of publication on behalf of L'Artisan du Vitrail: Pascal Rieu

These conditions of sale are concluded between on the one hand L'Artisan du Vitrail and on the other hand any natural or legal person wishing to make a purchase via the site referred to as “the customer”.

The present conditions of sale will govern only all the sales contracts between the Artisan du Vitrail and its customers, the acceptance of any offer emanating from the site implies the adhesion to this one. The conditions of sale, prices, information and photos on these sites do not bind the Artisan du Vitrail, who reserves the right to modify them without notice, it being understood, however, that the data of the day of the order are the only ones applicable to the client.

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The prices are in euros including all taxes and take into account the applicable VAT (for metropolitan France).
Prices do not include postage and packaging costs, these are calculated and specified to the customer after calculation when ordering and are a function of the weight of the items and the country.

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Each order is accepted if the customer:
- completes the identification form on which he indicates all the requested contact details;
- validates his order after having checked it;
- make the payment under the conditions provided.
All of the data provided and the validation recorded will constitute proof of the transaction.

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Notwithstanding any clause to the contrary, our goods travel in all circumstances at the risk and peril of the customer. Consequently, the customer must check the deliveries and exercise, if necessary, the necessary remedies in term and within the time limits provided by law. The complaint must first be made to the agent responsible for the distribution of the package, then to our company.

Despite all the care taken by our company in the supply of stocks, an item may become unavailable between the order taking and delivery. If it is impossible to honor all or part of the order, the customer's account is credited by the Vitrail craftsman for the amount of the undelivered items. L'Artisan du Vitrail will then notify the customer by email.

Orders are processed after receipt of full payment for the invoice. Delivery times vary depending on the type of order and manufacturing times. L'Artisan du Vitrail undertakes to contact the customer to indicate the manufacturing deadlines. The final delivery time is that of the carrier. It is on average two (2) days in mainland France. Unless otherwise stipulated when ordering, any delivery made beyond a period of sixty (60) days through the fault of the Artisan du Vitrail may give rise to the cancellation of the order by the customer and its reimbursement.

Withdrawal / return of the product
The customer has the possibility in accordance with article L 121-16 of the Consumer Code to return at his own expense (in its original packaging) the product in its original state, within seven (7) days. from delivery for exchange or refund without penalty. On the other hand, L'Artisan du Vitrail cannot be held responsible for damage to the product related to transport. No refund will be made in the event of breakage or breakage of the returned item.

The goods sold by the Artisan du Vitrail remain his property until full and effective payment by the customer.
In the event of repackaging, transformation or personalization of goods delivered for resale, the customer must obtain our prior authorization, in contractual form, after presentation of the product obtained.

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All the elements concerning the site are and remain aa intellectual and exclusive property. Any reproduction, exploitation, redistribution or use of the elements of these sites, whether textual, software, visual and sound, is strictly prohibited under penalty of criminal prosecution. Any simple or hypertext link on these sites is strictly prohibited without any express written consent from our company.

Computing and freedom

In accordance with the law relating to computers, files and freedoms of January 6, 1978, the customer has the right to access and rectify information concerning him.


All complaints, requests for information, questions, request for exchange or refund should be addressed:
- by email:
- by mail :
L'Artisan du Vitrail - 19 rue Saint-Gaucher, 26200 Montélimar - France

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These conditions of online sale are subject exclusively to French law. In the event of a dispute, exclusive jurisdiction is attributed to the French courts, notwithstanding the plurality of defendants or call for guarantees.

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